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Privacy Policy


This Privacy Policy applies to the products, services, website(s) provided, and/or the business conducted, by GreenBeans (collectively and individually referred to as “GreenBeans”, "we", "our", "us") and explains how we handle Personal Data and comply with the requirements of Malaysia’s Personal Data Protection Act ("PDPA"). GreenBeans takes the security and privacy of the Personal Data of its customers and users of its website.

This Privacy Policy will assist you in understanding how we collect, use, disclose and/or process the Personal Data you have provided to us or that we possess about you, as well as to assist you in making an informed decision before providing us with any of your Personal Data. The term “Personal Data” refers to information that is connected to you as an identifiable individual, defined under the PDPA to mean information in respect of commercial transactions, that relates directly or indirectly about an individual, who is identified or can be identified from that information, or from that information and other information to which an organisation has or is likely to have in its possession (“Personal Data”). This may include your name, address, telephone number, email address, date of birth, gender, credit card details, personal images, operating system or version, information about your purchases or preferences, and any other information collected by us where you are identified or identifiable.

If you, at any time, have any queries about this Privacy Policy or any other queries in relation to how we may manage, protect and/or process your Personal Data, please email at This Privacy Policy is subject to Malaysian laws.

Collection Of Personal Data

We may collect Personal Data from you through various means, including but not limited to instances when you: · provide your Personal Data through our Site for the purpose of registering for and creating an account; · agree for the access to your location; or access your existing membership through the Site; · participate in a promotion or other website features;· request for a product or services information or to receive any marketing, promotional or other types of communications; · provide your ratings and review of products as a customer; · make purchases through our Site; · make enquiries or comments through

In addition to the above, we may use the following technologies (elaborated below) to automatically collect information about your activities on the Site: · Cookies · Flash Cookies · Web beacons, clear pixels, or pixel tags · Analytical tags · Web server logs · Geo-location technologies

You have no obligation to provide any of the Personal Data requested by us. However, depending on circumstances, it may be the case that if you do not provide the requested Personal Data, we may not be able to provide you with certain products and services, or transact with you, that depend on the collection, use or disclosure of your Personal Data.

Purposes For Collection, Use, Disclosure And Processing Of Personal Data

For the avoidance of doubt, you acknowledge and consent to GreenBeans sharing anonymised information such as but not limited to in the following circumstances. For the further avoidance of doubt, the PDPA does not apply to anonymised data that does not identify an individual and the PDPA does not provide you with a right to object to an organisation handling or processing anonymised data:

(a) Aggregate information. We may share anonymised aggregate information about our customers with advertisers and marketing partners;

(b) Behavioural-based advertising. A third party may use technology to collect anonymised information about your use of Site so that they can provide advertising about products and services tailored to your interest. That advertising may appear either when you are using the Site, or using the Internet or your mobile device to visit other websites.

Sharing And Disclosure Of Personal Information

GreenBeans may/will need to disclose your Personal Data to third parties, whether located within or outside Malaysia, for one or more of the above Purposes, as such third parties, would be processing your Personal Data for one or more of the above Purposes. In this regard, you hereby acknowledge, agree and consent that we are permitted to disclose your Personal Data to such third parties (whether located within or outside Malaysia) for one or more of the above Purposes and for the said third parties to subsequently collect, use, disclose and/or process your Personal Data for one or more of the above Purposes.

(a) our related corporations and affiliates either in Malaysia or overseas to this Privacy Policy;

(b) any of our agents, contractors or third party service providers that process or will be processing your Personal Data on our behalf or otherwise, including but not limited to those which provide administrative or other services to us such as mailing houses, call centres, telecommunication companies, logistics companies, information technology companies and data centres;

(c) our business partners;

(d) any actual or proposed assignee or transferee of the business of GreenBeans, or a merged entity in the event GreenBeans is merged to create the said merged entity;

(e) any other person to whom such disclosure is required by law or regulatory requirement or pursuant to a court order;

(f) third parties to whom disclosure by GreenBeans is for one or more of the Purposes and such third parties would in turn be collecting and processing your Personal Data for one or more of the Purposes.

We will provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your Personal Data. We require our service providers to adhere to strict privacy guidelines and not to use your Personal Data for unauthorised purposes.

Where your Personal Data is to be transferred out of Malaysia, we will comply with the PDPA in doing so. This includes taking appropriate steps to ascertain that the overseas recipient organisation of the Personal Data is bound by legally enforceable obligations to provide to the transferred Personal Data a standard of protection that is at least comparable to the protection under the PDPA.

Third Party Personal Data

GreenBeans respects every customer personal information, such as your name, email address, address or telephone number as confidential. We only collect information from you to ensure your orders are placed successfully on this website. We guarantee that our customer database will not be sold or marketed for any reason whatsoever to third parties.

Request For Access And/ Or Correction Of Personal Data

You may request to: access, correct, amend or delete any Personal Data we have about you by submitting a written request to us. We will need enough information from you in order to ascertain your identity as well as the nature of your request, to deal with your request. 

If you would like to so, kindly contact us at or by mail at:

Y.S.P. Industries (M) Sdn. Bhd.  (192593 U)
Level 22, Menara LGB, No.1, Jalan Wan Kadir,
Taman Tun Dr. Ismail,
60000 Kuala Lumpur, Malaysia.

Request To Withdraw Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

However, if you change your mind, you may withdraw your consent for the collection, use and/or disclosure of your Personal Data in our possession, at any time by submitting your request to

Protecting And Managing Your Personal Data

We will endeavour to take all reasonable steps to ensure your Personal Data is kept confidential and secure. We take reasonable precautions and follow industry best practices to make sure your Personal Data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies And Mobile Technology

Cookies for users of the Site, please note that GreenBeans may deposit “cookies” in your computer or your mobile device in order to identify you. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are typically stored on the computer’s hard drive and are used by web-sites to simulate a continuous connection to the site. Security measures have been employed to prevent unauthorized access to visitor data. However, visitors acknowledge that GreenBeans does not control the transfer of data over telecommunication facilities including the Internet. Therefore, to the extent permitted by law, GreenBeans will not be responsible for any breach of security or the unauthorized disclosure or use of any such data on the Internet, through no fault of GreenBeans. Not all cookies collect Personal Data and you may configure your browser to reject cookies. However, this may mean you may not be able to take full advantage of the services or features on the Site. Where the data collected by such cookies constitute your Personal Data, such Personal Data is being collected, used or disclosed for one or more of the Purposes. By continuing to use the Site, you are agreeing to the use of cookies on the Site. However, please note that we have no control over the cookies used by third parties.

Registration Information

Our Site contains areas where you can submit information to us (such as our registration service), and we also have features (such as cookies and performance tracking technology) that automatically collect information from the visitors to our Site. During the registration process, you must provide us with a password, your name, address, and a valid email address, etc. It is your responsibility to keep your password strictly confidential.

Changes To This Privacy Policy

Our privacy practices will be continuously assessed against new technologies, business practices, and our customers’ needs. As we update and diversify our services, our Privacy Policy may evolve. GreenBeans reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the Site. Please check the Site or send your request by email to if you would like to receive the latest updated Privacy Policy.

Problems, Queries or Complaints

If you have any queries relating to our Privacy Policy, or if you wish to request for access to or correction of your Personal Data or to withdraw your consent, please contact or send your request to our Data Protection Officer by email to

You may also contact us at the details above if you have a complaint about how we have handled your Personal Data. We will investigate your complaint and will use reasonable endeavours to respond to you in writing as soon as possible.


Your consent that is given pursuant to this Privacy Policy is additional to and does not supersede any other consents that you provided to GreenBeans with regard to processing of your Personal Data.

For the avoidance of doubt, in the event that Malaysia Personal Data protection law permits a company or organisation such as us to collect, use or disclose your Personal Data without your consent, such permission granted by the law shall continue to apply.